Your role and responsibilities

As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world-class delivery while leveraging your consultative skills such as problem-solving issue- / hypothesis-based methodologies, communication, and service orientation skills. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you'll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.  If you are passionate about success with both your career and solving clients' business challenges, this role is for you. To help achieve this win-win outcome, a 'day-in-the-life' of this opportunity may include, but not be limited to… Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that helps them reach true business value by working thru the phases of design, development integration, implementation, migration and product support with a sense of urgency . Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day-two operations. Technical Solution Workshops: Conducting and participating in technical solution workshops. Building Effective Relationships: Developing successful relationships at all levels —from engineers to CxOs—with experience of navigating challenging debate to reach healthy resolutions. Self-Motivated Problem Solver: Demonstrating a natural bias towards self-motivation, curiosity, initiative in addition to navigating data and people to find answers and present solutions. Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required education

Bachelor's Degree

Preferred education

Bachelor's Degree

Required technical and professional expertise

Professional and Technical Expertise:

5-8+ years Industry experience

5+ years of experience in a customer facing positions, prior Technical Account Manager type roles is advantageous

Collaboration skills

Working experience on one or more of IBM MAS Offerings (MAS Manage, Monitor, Health, Predict, MVI, Mobile)

Experience in MAS Migration

Working experience on RHOCP

Required Professional and Technical Expertise:

• 5-8+ years Industry experience

• IBM MAS 8.x or IBM Maximo Certified Deployment Consultant (V7.6 and/or V7.5)

• Experience of solution design, deployment within Enterprise Asset Management (EAM) domain

• IBM Maximo Consultancy and hands on experience of 7+ years

• Manage Maximo EAM System administration and configuration modules, workflow development etc.

• Serve as primary contact for Maximo EAM System Users and IT support.

• Assist in adding, modifying and granting access to Maximo EAM System.

• Work with IT to apply, test and verify fixes/patches to Maximo EAM System.

• Support Maximo EAM System Upgrade Projects

• Archive and restore data; support and maintain Maximo EAM System reports; run queries and create ad hoc reports.

• Monitor Maximo EAM System performance; troubleshoot and resolve technical problems.

• Support all Maximo environments, including testing, development, pre-prod, training, and production.

• Cloud Deployment: OpenShift, Docker, Kubernetes

• Operating System: Knowledge of UNIX/Linux platforms

• Database: Knowledge of DB2 is pluss

General skills

• Excellent analytical, problem solving, articulation, client-handling skills coupled with project/ team leading abilities

• Good communication skills - being proactive about weekly status, update on issues or defects

• Presentation skills - should be able to present ideas/solutions with clarity to team.

• Team Player – Show flexibility to work across technologies/platforms.

• Ownership – Own tasks and outcome

• Excellent Team player – Ability to work with teams.

• Willing to work in different time zones based on client region.

Preferred technical and professional experience

Experience with any of the below are highly desirable:-

• Cloud Pak for Data services

• DB2

• Tririga

• Sterling Data Exchange