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HCL Walk-in Drive 2024 for International Voice & Semi Voice process / Chennai
HCL Technologies Limited
Salary ₹250000-280000
Job Description :
Vacancies & Eligibility Criteria:
| Post | Vacancy | Age | Qualification | Pay |
|---|---|---|---|---|
| International Voice Process | 12th/Any degree | Rs. 2.5 – 2.8 LPA |
Detailed Eligibility for HCL Walk-in:
International Voice Process:
Any Graduation or 12th is mandatory.
Experience: Freshers
Excellent communication skills both verbal and written Mandatory.
A problem-solving mindset.
The ability to multi-task
Able to work well as an individual and as part of a team
Notes:
Designation: Customer Support
Process: Inbound Calling. * No sales or upselling or cross selling. *
Shift: MUST BE COMFORTABLE WITH ROTATIONAL SHIFT
Salary : 2.5 to 2.8 LPA
Responsibilities:
Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
Responding to queries regarding Experian, our products, services, data and client accounts
Managing multiple client queries at once
Utilizing workflow tools to manage your own workload
Contributing to the achievement of team targets including service levels and quality measures
Maintain accurate records of customer communication and discussions using the appropriate internal system/s
Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
Deliver great clients and consumers service and seek to exceed client / consumer expectations
Perks:
Cab facility is Available (Home pickup & Drop)
5 Days working
How to Apply for HCL Walk-in Drive 2024?
Interested and eligible candidates can attend the Walk-in Drive from 29 & 30 August 2024 (12:00 PM)
For More Details: Click here.
Interview Date: 29 & 30 August 2024
Timing: 12:00 PM to 3:00 PM
Venue:
HCL – ETA 1
Village and Panchayat,
ETA- Techno Park,
Special Economic Zone
33 Rajiv Gandhi Salai,
Navallur Taluk,
Chengalpattu,
Tamil Nadu 603103
Contact HR: Deepthi
Email for Queries: Deepthisai.a@hcltech.com
| Important Link | |
|---|---|
| Apply Online | Click Here |
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